Two things to internalize before scanning the benchmark tables:
One — context matters more than the number. A 4× ROAS at $250K monthly spend is exceptional. A 4× ROAS at $5K monthly spend is mediocre. Same number, opposite meaning. The benchmarks below are stratified by spend tier and stage so you can compare apples to apples.
Two — your reported numbers are probably wrong. Without server-side tracking and Meta CAPI, the average DTC brand reports CAC 15–30% higher than reality. Before benchmarking against industry, audit your tracking setup.
| Stage | Industry average | Top 25% | Top 1% (AdSquad portfolio peak) |
|---|---|---|---|
| Ad click → landing page view | 100% | 100% | 100% |
| Landing page → product page | 60–75% | 80%+ | 88% |
| Product page → add to cart | 8–15% | 18%+ | 22% |
| Add to cart → checkout start | 50–65% | 70%+ | 78% |
| Checkout start → purchase | 38–50% | 60%+ | 72% |
| End-to-end (click → purchase) | 1–3% | 3–5% | 5%+ |
| Repeat purchase rate (90 days) | 15–25% | 30%+ | 40%+ |
DTC verticals that outperform the average:
AdSquad client examples: Kalifano (DTC jewelry) hit 6.2× ROAS sustained. Tiesta Tea (DTC beverage) grew quarterly revenue from $77K to $309K (4×). Earth Harbor (skincare) hit 7.2× peak ROAS during launch periods.
| Stage | Industry average | Top 25% | Top 1% |
|---|---|---|---|
| Visitor → lead (capture) | 2–5% | 8%+ | 11%+ |
| Lead → MQL | 25–35% | 45%+ | 55%+ |
| MQL → SQL | 13–26% | 32%+ | 40%+ |
| SQL → opportunity | 50–62% | 70%+ | 80%+ |
| Opportunity → closed-won | 15–30% | 35%+ | 45%+ |
| End-to-end (visitor → closed) | 0.5–2% | 2–3.5% | 3.5%+ |
| Free trial signup → paid conversion | 3–8% | 12%+ | 20%+ |
Industry sub-segment benchmarks:
| Stage | Industry average | Top 25% | Top 1% (AdSquad portfolio peak) |
|---|---|---|---|
| Visitor → consultation request | 2–4% | 6%+ | 9%+ |
| Consultation request → booked call | 60–75% | 85%+ | 95%+ |
| Booked call → showed up | 55–70% | 80%+ | 90%+ |
| Show → proposal | 40–60% | 70%+ | 80%+ |
| Proposal → closed-won | 25–40% | 50%+ | 65%+ |
| End-to-end (visitor → closed) | 0.3–1% | 1.5–2.5% | 3%+ |
Where AdSquad's RLS (Responsive Lead System) shifts the math: most B2B services brands lose 67% of leads between form submit and booked call. RLS automation typically recovers 19% of those lost leads. That single fix can move end-to-end conversion from 0.5% to 1.2%.
AdSquad B2B services example: RSN Property Group went from $220 CPL to $71 CPL (−68%), raising $25M+ in client capital through the system.
| Stage | Industry average | Top 25% | Top 1% (2CCX-tier) |
|---|---|---|---|
| Opt-in page → registration | 25–40% | 50%+ | 65%+ |
| Registration → webinar attendance | 35–50% | 60%+ | 70%+ |
| Attendance → checkout view | 15–30% | 40%+ | 55%+ |
| Checkout → purchase | 10–25% | 35%+ | 50%+ |
| End-to-end | 0.5–3% | 3–6% | 6%+ |
Info-product-specific patterns: free-then-paid funnels 5–15% end-to-end. Direct sales pages ($497–$1,997) 1–3% end-to-end. High-ticket challenge funnels ($5K+) 0.3–1% but high ROI per buyer. Webinar funnels ($1K–$10K) 2–5% end-to-end (the 2CCX workhorse).
| Type | Open rate | Click rate | Conversion (of clicks) |
|---|---|---|---|
| Welcome sequence | 35–55% | 4–8% | 8–15% |
| Abandoned cart (DTC) | 40–60% | 8–15% | 10–20% |
| Post-purchase upsell | 30–50% | 3–6% | 5–12% |
| Nurture (B2B) | 20–35% | 2–5% | 3–8% (to MQL) |
| Re-engagement (90+ days) | 10–25% | 1–3% | 2–5% |
| SMS abandoned cart | 95%+ | 15–25% | 15–25% |
The pattern that surprises most operators: abandoned cart SMS converts at 15–25% of opens — making it one of the highest-ROI conversion mechanics in modern DTC.
Five things every above-average funnel does, regardless of industry:
The AdSquad audit engine runs your brand through the same 127-page diagnostic our strategists use. Seven reasoning steps. Stage-by-stage conversion analysis. Industry-calibrated benchmarks.
DTC product page: 8–15% (add to cart). B2B services consultation page: 2–6%. Info product opt-in page: 25–40%.
Server-side tracking (catches 15–30% reported losses), creative volume (30+ per month), and post-conversion flows (email/SMS recovering 15–25% of dropped intents).
Gross = visitor to purchase. Net = same metric after excluding returns, chargebacks, refunds. Net CR is usually 15–25% below gross CR.
Mixed — most reflect blended traffic. Paid typically converts 30–50% below organic at the same funnel stage (paid is colder).
A correctly-installed AOS funnel typically reaches top-25% benchmarks within 90 days of launch. Top-1% performance usually takes 12–18 months of iteration.